Implementation of Visitor Information Services, Phuket

  • Project Highlights

    • Client: Visitor Information Center Phuket, Thailand

    • Project duration: May 2016 - Aug 2016

    • Project category: Training and Education

    Project Overview

    Providing travelers with right information and providing high quality of service is of vital importance for every tourism destination. In scope of this project we developed a plan for developing Tourist Information Center in Phuket, Thailand. We started to work on this project in May 2016 and finished it in August.

    The service ConsultingPress provided was complete tourist information center development, with main goal of educating and developing high quality tourism workers that will be at service to traveler. ConsultingPress expert consultants made detailed study, suggested needed strategic and marketing improvements that will lead to more visitors. By using our tourism consultant tools and services, the projection of increase of number of visitors climbed to 40% in three months. That’s quite impressive result.

    ConsultingPress provided high quality tourism marketing education in terms of workshops and seminars, including workshops for enhancing communication skills, that are of vital importance for every tourism business employee.

    Activities

    • Connecting to local residents and travel agencies to enhance travelers experience and provide them with important information

    • Implementation of Visitor Information Center

    • Detailed destination assessment and new tourism strategy for increasing number of visitors and quality of service they receive

    • New marketing and branding strategy creation and implementation

    Results

    • Increase in number of daily visitors by 35%

    • New visitors information center lead to greater awareness of local cultural heritage

    • Enhanced the skills of tourism service staff

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